It's All About You

At Definity, we understand software problems are important issues that require quick resolve. We pride ourselves on excellent response and customer service levels. When you have questions, we are the resources that will give you answers. 

Job Time Entry

Download Android version here   Android version

Job Time Entry - Pre-release

Download Android pre-release version here   Pre-release Android version


Contact by Telephone

Definity telephone support is available between the hours of 8:00 a.m. and 8:00 p.m. EST. If you require technical assistance, please call our technical support office at 239-261-6720. 

Contact by E-mail

If you prefer to use email, you may contact our Technical Support Department using our Support E-mail address. You can often provide greater detail and even attach files through email. Hours of operation for Technical Support are 8:00 a.m. – 8:00 p.m. EST. Please click on the link below to begin your email.

Login to Our Customer Support Website

We have made many of our product and collaboration tools available just for our Definity CIS customers. Download the latest CIS software release, review the latest user guides, open a service request, or even collaborate with industry peers by listing a question in the discussion forum. Please contact support for your username and password. Login below to be directed to the site.